Accepted Payment Methods: 

We accept payments via credit/debit cards, UPI, wire transfer, PayPal, and Razorpay.

Transaction Security:  

Your transactions are fully secure with payment systems that comply with PCI-DSS standards. We utilize sophisticated encryption and fraud prevention measures to protect your information with each transaction.

• Complete encryption for confidential information
• PCI-DSS adherence guarantees security that meets industry standards.
• No data retention – your payment information stays confidential.
• Secure transactions through reliable payment gateways (UPI, PayPal, Razorpay, etc.)

Book your treatment with confidence – your security is our priority! 

Refund Policies: 

For eligible cancellations, refunds will be processed within 5-7 business days upon confirmation and will be returned to the original payment method or bank account. A confirmation email will be sent once it is processed. To avoid delays, ensure accurate payment details. 

Currency Information

Currency Exchange Support:

• Kairali – The Ayurvedic Healing Village has partnered with Ahalia Finforex Ltd. to assist international guests with currency conversion services
• All currency exchange transactions are exclusively managed by Ahalia Finforex Ltd. (Door No. 40/105, 2nd floor, Sanjo Tower, Opp. KSRTC Bus Stand, Palakkad 678014)

Transaction Currency:

• Guests may consult our partner for currency conversion assistance

Legal Disclaimer:

• Kairali – The Ayurvedic Healing Village does not directly engage in or bear responsibility for currency exchange transactions
• Guests are advised to verify exchange rates and procedures with Ahalia Finforex Ltd. 
• All currency conversion is subject to prevailing Reserve Bank of India (RBI) regulations and guidelines

Payment Policy & Compliance for Payment Gateways (India, EU, USA, GCC, Japan)

We comply with local payment regulations to guarantee safe, lawful, and smooth transactions in various countries. 

•  India – Compliance with PCI-DSS, RBI regulations, UPI, Razorpay, and card payments. 
• Compliant with EU – GDPR & PSD2, Strong Customer Authentication (SCA), SEPA transactions. 
• USA – Compliance with PCI-DSS, ACH transactions, credit and debit card payments. 
• GCC – Adherence to local banking laws, Mada, KNET, and electronic wallets. 
• Japan – Compliance with PCI-DSS and FSA, Konbini, JCB, and bank transfers. 

Transaction Security Measures:

•  All transactions are protected with TLS/SSL encryption (256-bit) to ensure the security of data transmission.   
• Multi-factor authentication is applied as mandated by local laws. 
• Safe payment transactions via certified PCI-DSS compliant gateways 
• Frequent security evaluations and vulnerability assessments of payment systems 

Data Protection & Privacy:

• We never save payment details on our local servers. 
• Every external payment processor complies with global security standards. 
• Transaction records are kept by local data retention regulations.