Start a conversation with our care team
Whether you have a quick question or you’re planning a treatment programme, the fastest way in is a message to Priya. Every channel reaches a real member of our team — and most replies come the same day.
Enquiry received: Our care team reviews your enquiry and schedules a call.
Pre-arrival consult, if needed: An Ayurvedic physician reviews any major health concerns before your arrival.
Booking & arrival: You’ll receive your booking confirmation email and pre-arrival guidance.
Programmes are individually scheduled around physician availability. October–March dates typically fill 8–10 weeks ahead — earlier enquiries have the widest choice of dates.
We reply in English and Hindi · German and French enquiries welcome.
Choose how you’d like to reach us
Six ways in — same team behind every one. Each card tells you what it’s best for and what to expect.
Message Priya on WhatsApp
Quick questions, sharing prescriptions or reports, planning your stay.
- How
- Opens WhatsApp with a short message ready to send. Priya replies personally — not a bot.
- Expect
- A reply within working hours, usually the same day.
Message us on Instagram
If you already follow us and Instagram is where you’re comfortable.
- How
- Opens a direct message to @kairaliayurvedichealingvillage.
- Expect
- The same care team; same-day reply in working hours.
Message us on Messenger
For Facebook users who’d rather chat there.
- How
- Opens Messenger to our official page.
- Expect
- The same care team; same-day reply in working hours.
Call our patient care line
When you’d rather speak to someone, or discuss a condition in detail.
- How
- Tap to call. A short menu connects you to enquiries, current patients, or reception.
- Expect
- Spoken guidance from our team. Mon–Sat, 09:00–18:00 IST.
Open live chat
A quick exchange right here, without opening another app.
- How
- Opens a small panel on this page with your channel options and a one-line message box.
- Expect
- Immediate options; a reply within working hours.
Send your enquiry
A detailed enquiry, a family or group, or if you’d like a written programme proposal.
- How
- Two quick details and an optional note. Reviewed by the care team and, where relevant, a physician.
- Expect
- A considered reply by email or phone within 24 hours.
Two details. That’s all we need to begin.
Tell us how to reach you and, if you like, a little about what brings you to us. There’s no long form to fill — our care team takes it from there.
- Reviewed by a real member of our care team
- A physician is involved where your enquiry needs it
- A reply within 24 hours, by email or phone
- Your details stay private and are never shared
In our patients’ words
Recent reflections from people we have cared for. Shared with permission.
For more than a century, our family has cared for every guest as a patient first. Each programme begins with a physician, and each enquiry reaches a real person on our team. You are welcome here.
I arrived unsure and a little nervous. The physician took real time to explain everything, and someone checked on me every single day. I left feeling genuinely looked after.
Booking from London, I expected the coordination to be hard. Priya answered every question on WhatsApp, often within the hour. The standard of care matched anything at home.
Professional and structured from the very first email. The daily physician consultations and a clear programme schedule gave me complete confidence throughout.
