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Kairali — The Ayurvedic Healing Village · Since 1908

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FAQs & Downloads

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Namaste and welcome to the Healing Village’s FAQ page. The questions are organised by topic to help you plan your treatment. If you don’t find what you’re looking for, please write to the patient care team.

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Showing all 65 questions in 13 topics

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No question matches that word. Ask us directly: WhatsApp +91 92898 38797 · Free online consultation · info@kairali.com. Or clear the filter to see every question.

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Planning your admission and follow-up

Preparing for admission

Start with Priya, the sales team or a free video, phone or email consultation. A coordinator will arrange the consultation after your request. Reports may be shared by upload where available or by email to info@kairali.com. Reports and pre-admission clearance are required only for severe conditions, case by case.

Planning assistance during your stay

Let the team know about mobility or care needs before admission. Routine help with walking or using a wheelchair between your room and the treatment centre is included. A dedicated nurse or attendant can be arranged at an additional cost according to the support required. If you use CPAP or oxygen, preferably bring your own equipment; hospital arrangements require the doctor’s approval and information at least one week in advance.

After discharge

Four follow-up consultations within one year are included. You schedule each consultation with the doctor; times are not fixed when you leave. Contact the team when you need help arranging a follow-up.

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Why Choose Kairali?

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What makes Kairali different from other Ayurvedic hospitals and centres?

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Kairali – The Ayurvedic Healing Village is an NABH-accredited Ayurvedic hospital, with treatment plans led by BAMS-qualified physicians. The campus draws on four generations of the founding family's Ayurvedic practice, and patients stay, receive treatment and dine within one residential campus in Palakkad, Kerala.

See our accreditations and villa options for more detail.

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What accreditations does Kairali hold?

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Kairali – The Ayurvedic Healing Village is NABH-accredited and ISO-certified for its operating standards, and holds a Green Leaf certification from the Kerala Tourism Department for its Ayurvedic and eco-friendly practices.

See the full list on our accreditations page.

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What is Kairali's approach to Ayurvedic treatment?

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Every programme at Kairali begins with a physician assessment of your constitution, followed by a personalised plan of therapies, diet and daily practice. Treatment is delivered by BAMS-qualified physicians across the hospital's full range of Ayurvedic programmes.

See the Ayurvedic treatment programmes.

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What is included during a stay at Kairali?

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A stay includes your villa accommodation, prescribed daily therapies, follow-up consultations with our physicians, and organic vegetarian meals, all on one residential campus. Patients stay, are treated and dine within the same grounds rather than travelling between separate facilities.

See what each villa type includes.

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Can I choose a shorter or longer programme at Kairali?

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Yes. Kairali's programmes range from a 3-night preventive stay to 21-night programmes for chronic conditions, so your physician can recommend a duration that matches your health goals.

Browse the full range on our programmes page.

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Who leads treatment planning at Kairali?

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Treatment plans are led by BAMS-qualified Ayurvedic physicians, who assess your condition at consultation and review your progress throughout your stay. The Chief Physician & Head of Department oversees medical supervision across all programmes.

For admission enquiries, please contact the patient care team.

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What is Kairali's history in Ayurveda?

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Kairali is a family-run Ayurvedic institution; its Managing Director, K.V. Ramesh, represents four generations dedicated to Ayurvedic practice. Kairali – The Ayurvedic Healing Village in Palakkad, Kerala is the group's residential hospital campus.

Read more on our About Us page.

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Consultation & Admission

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Are online consultations available for new patients?

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Not sure where to start? Speak with Priya or our sales team, share your details for physician review, or request a free consultation by video call, phone or email—whichever is convenient. After you submit your request, a coordinator will contact you to arrange the consultation.

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Is there a minimum or maximum age for treatment?

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Bookings must be made by a patient aged 18 or above; minors are welcome when accompanied by a parent or legal guardian. There is no stated maximum age.

Under-5s stay complimentary, ages 5–12 are charged 50% for food and extra bedding, and over-12s are charged in full.

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Can children be treated, or accompany a parent?

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Children are welcome to accompany a parent or legal guardian (under-5s stay complimentary; ages 5–12 are charged 50% for food and extra bedding). Some areas of the campus are designed primarily for treatment and may not be child-friendly. Whether a child can receive Ayurvedic treatment depends on age and condition — confirm with our physicians before booking.

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What happens when I arrive for admission?

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Your admission includes a physician assessment before treatment. The team will guide you through the admission process and discuss your care plan with you.

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What if the hospital cannot admit or treat my condition?

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Admission and treatment suitability are assessed under the hospital’s clinical protocols. If we cannot admit or treat your condition, the team will explain the next steps and arrange a refund. Please discuss your medical history before travelling.

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Can I take Panchakarma if I have diabetes or high blood pressure?

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Suitability is assessed case by case by the physician. Share your diagnosis, current medicines and relevant medical reports so the physician can decide which procedures, if any, are appropriate for you.

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Can I receive treatment during pregnancy or menstruation?

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We do not admit pregnant patients for treatment. Treatment is usually paused during menstruation; discuss your dates and individual plan with the physician before arranging your stay.

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Understanding Ayurveda

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What is Ayurveda, and how can it benefit me?

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Ayurveda is a classical Indian system of medicine whose texts date back over two thousand years. It focuses on balance between body, mind and spirit through personalised therapies, nutrition, herbal treatments and lifestyle practices, and aims to address the underlying causes of imbalance rather than only symptoms.

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How can I incorporate Ayurvedic principles into my daily life?

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  • Wake up before sunrise and sleep by 10 PM
  • Practice mindful eating with fresh, seasonal foods
  • Stay hydrated with warm water throughout the day
  • Incorporate gentle movement like yoga or walking
  • Practice oil pulling and self-massage (abhyanga) with appropriate oils
  • Adjust your diet according to your dominant dosha (body constitution)

Our physicians provide personalised recommendations during your stay.

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What are doshas, and why are they important?

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Doshas are the three bodily energies—Vata (air and space), Pitta (fire and water), and Kapha (earth and water)—that govern all physical and mental processes. Understanding your unique dosha composition helps determine the most effective treatments, diet, and lifestyle practices for your constitution. At Kairali, we conduct a thorough dosha assessment upon arrival to customize your wellness program.

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Are Ayurvedic doctors real doctors?

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Yes. Ayurvedic physicians in India complete a five-and-a-half-year BAMS (Bachelor of Ayurvedic Medicine and Surgery) degree that includes clinical training in Ayurvedic and modern medical practice. Many pursue further specialisation (MD in Ayurveda) over an additional three years. Ayurvedic medicine is recognised by the WHO and regulated in India by the Ministry of AYUSH.

Read more on our Knowledge Centre.

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Treatments & Programs

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Which health conditions do your programmes support?

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Whether a programme suits you depends on your individual assessment, and Ayurvedic care is offered alongside, not instead of, the treatment you already receive. Our physicians see patients with concerns including:

  • Digestive disorders (IBS, acid reflux, constipation)
  • Respiratory conditions (asthma, allergies, sinusitis)
  • Joint and muscular pain (arthritis, back pain)
  • Stress-related disorders (anxiety, insomnia, fatigue)
  • Skin conditions (psoriasis, eczema, acne)
  • Metabolic disorders (diabetes, obesity, thyroid imbalances)
  • Women’s health issues (PCOS, menopause, hormonal imbalances)
  • Neurological conditions (migraines, nerve support therapy)
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What treatments and programmes do you offer at Kairali?

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Kairali offers Ayurvedic programmes tailored to your constitution and health goals, each beginning at a physician-set minimum stay:

  • Panchakarma & Detoxification — from 14 nights
  • Stress Relief & Mental Wellness — from 7 nights
  • Chronic condition support (arthritis, diabetes, hypertension, respiratory, neurological) — from 7 to 14 nights depending on the condition
  • Weight Management & Metabolism — from 14 nights
  • Women's Hormonal Balance & Endocrine Therapy — from 21 nights; Postpartum Rejuvenation — from 14 nights
  • Musculoskeletal Care (back, neck, joints, spine) — from 14 nights
  • Skin & Chronic Skin Conditions — from 14 nights
  • Immunity Enhancement — from 7 nights

Each programme includes daily prescribed therapies, a personalised diet, and yoga and meditation sessions. Internal herbal medicines, lab tests and specialty therapies are charged as needed.

See full programme details on our programmes page.

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How long should I stay for effective results?

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Recommended stay length depends on your programme and is set by the physician at consultation:

  • 3 nights — the Preventive Health & Regenerative programme, an introduction to Ayurveda
  • 7 nights — stress relief, sleep, immunity and several other programmes
  • 14 nights — Panchakarma, musculoskeletal, skin, weight-management and most chronic-condition programmes
  • 21 nights — hormonal/endocrine and addiction-recovery programmes

Our physicians confirm the exact duration for your condition at consultation.

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Will I experience any side effects during treatment?

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Some patients notice mild, temporary effects during the first few days, such as headaches, tiredness or changes in digestion. Tell your physician or nurse about any new or worsening symptom; they monitor your progress closely and adjust your plan where needed.

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Is Panchakarma uncomfortable, and what does a treatment day feel like?

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Most programmes include two Ayurvedic therapies a day (one a day for the Preventive Health & Regenerative programme), alongside sunrise yoga and evening meditation. Some patients notice mild detoxification symptoms such as headaches, fatigue or digestive changes in the first few days — tell your care team about any symptoms so your physician can review them. Your physician adjusts your plan for comfort throughout.

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Can I work remotely during my treatment stay?

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Remote work is possible with your physician’s permission. Agree the time allowed with the physician so that work fits around treatment, rest and your individual care plan.

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Accommodation & Facilities

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What types of accommodation do you offer?

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  • Deluxe Villa — comfortable rooms with garden views, air conditioning and an attached bathroom with hot and cold water
  • Classic Villa — Kerala-style architecture, air conditioning and an attached bathroom with hot and cold water
  • Royal Villa — larger villas with additional space and amenities
  • Maharaja Suite — Suite 1001 has a king bedroom and a separate living room. Suite 1002 has two bedrooms: one with a king bed and one with twin beds. Each room in both suites has its own bathroom and wardrobe

All categories provide hairdryers. All villas are built to Vastu principles amid the campus gardens.

See every villa on our villas page.

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What amenities and facilities are available?

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  • Ayurvedic treatment centre with private therapy rooms
  • Yoga and meditation pavilions
  • Swimming pool (chemical-free, natural filtration)
  • Organic vegetable and herb gardens
  • Nature trails for walking meditation
  • Library with wellness resources
  • Ayurvedic pharmacy
  • Gift shop featuring organic products
  • Dining hall serving fresh, organic vegetarian meals
  • Free Wi-Fi in common areas
  • 24-hour assistance
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What's included in the accommodation package?

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Packages include:

  • Accommodation in your chosen villa category
  • Three organic, dosha-specific vegetarian meals daily
  • Initial and follow-up consultations with our physicians
  • Prescribed daily therapies as per your programme
  • Herbal medicines and formulations during your stay
  • Daily yoga and meditation sessions
  • Access to the hospital's facilities
  • Weekly workshops, cooking classes and farm walks
  • Wi-Fi in common areas

Additional services at extra cost include airport/railway transfers, laundry, specialised excursions, private yoga/meditation sessions and treatments beyond your prescribed schedule.

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Can I see a detailed rate breakdown?

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Yes. Our rate chart lists prices by villa type (Deluxe, Classic, Royal, Maharaja Suite) for single or double occupancy. For a detailed quote including meals and additional treatments, contact the patient care team at +91 9555 156 156.

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Can a family member stay with me, and does a companion pay?

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Yes, a family member can stay with you. An additional adult is charged for an extra bed and extra meals: the current rates (valid 1 Oct 2026 – 30 Sep 2027) list an extra bed at ₹3,000 / $43 / €38 per night and extra meals at ₹5,500 / $79 / €69 per night, on top of your programme rate.

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Do the villas have air-conditioning, Wi-Fi and mobile signal?

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Yes, every villa has air conditioning. Wi-Fi is available in common areas. For in-villa Wi-Fi and mobile network coverage, please check with the patient care team when booking.

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Can two people share a villa and follow different programmes?

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Yes, villas are priced for single or double occupancy, so two people can share a villa. Rates are quoted per night, per villa, and each patient's programme is set by the physician at consultation — tell the patient care team when booking that you would like different programmes.

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Dietary Information

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What kind of food is served at Kairali?

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We serve fresh, organic vegetarian cuisine prepared according to Ayurvedic principles. Meals are tailored to balance your dosha and support your treatment program. Our ingredients come primarily from our on-site organic gardens or local farmers, ensuring maximum nutritional value and minimal environmental impact.

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Can you accommodate dietary restrictions or allergies?

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Yes, we accommodate various dietary needs, including vegan, gluten-free, and allergy-specific requirements. Please inform us of any food allergies or restrictions when booking so our kitchen can prepare accordingly.

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Is alcohol or coffee permitted during the treatment period?

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We ask you not to drink alcohol during your treatment period; the campus is alcohol-free and caffeine-free. Alcohol can interact with many medicines, so tell your physician if you usually drink alcohol so your care can be planned safely.

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Travel & Logistics

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Which are the nearest airports and railway stations?

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Airports:

  • Coimbatore International Airport (CJB): approximately 66 km by road
  • Cochin International Airport (COK): approximately 114 km by road
  • Calicut International Airport (CCJ): approximately 116 km by road

Railway Stations:

  • Palakkad Junction Railway Station: 25 km (approximately 45 minutes)
  • Coimbatore Railway Station: 51.2 km (approximately 1 and a half hours)
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Do you offer transportation services?

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Yes. Pick-up and drop-off is available from nearby airports and railway stations by AC vehicle (MPV or Sedan (premium)), one way, valid 1 Oct 2026 – 30 Sep 2027, inclusive of 5% GST:

  • Palakkad Railway Station (25 km) — ₹3,900 / ₹13,649
  • Coimbatore Airport (approximately 66 km by road) — ₹6,775 / ₹23,711
  • Cochin Airport (approximately 114 km by road) / Calicut Airport (approximately 116 km by road) — ₹7,950 / ₹27,824

Please book at least 48 hours in advance with the patient care team.

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What is the best way to reach Kairali from major Indian cities?

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From Delhi, Mumbai, Bengaluru or Chennai: fly to Coimbatore and use our airport transfer service. From within Kerala: take a train to Palakkad Junction, or drive directly to the hospital — we provide detailed directions upon booking.

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How far is Kairali from nearby tourist attractions?

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Distances vary by attraction; here are a few, as currently listed on our attractions pages:

  • Silent Valley National Park — 80 km
  • Parambikulam Wildlife Sanctuary — 100 km
  • Tipu's Fort — 14 km

See the full list, organised by distance: under 10 km, 15 km and below, 25–50 km and above 50 km. We can arrange day trips to these locations upon request.

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What happens if my visa is refused?

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If your visa is refused, you may choose a credit to postpone your stay without a penalty, or request a refund. We can provide a supporting letter for your visa application if required. Contact the team to arrange the appropriate option.

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Weather & Seasonal Information

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What is the climate like at Kairali throughout the year?

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Kerala has a warm, tropical climate with four seasons:

  • Summer (March–May) — 28–38°C; warm, sunny days, good for pitta-pacifying treatments
  • Monsoon (June–September) — 23–32°C; regular rainfall, the traditional season for intensive Panchakarma
  • Post-monsoon/Autumn (October–November) — 24–32°C; pleasant, good for rejuvenation therapies
  • Winter (December–February) — 20–30°C; mild days and cooler evenings, good for vata-balancing therapies
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When is the best time to visit for specific treatments?

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While treatments are beneficial year-round, monsoon (June–September) is traditionally best for intensive Panchakarma and detoxification, winter (December–February) suits rejuvenation and immunity programmes, and summer (March–May) suits pitta-pacifying and stress-management treatments. Our physicians advise on the best timing for your condition.

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Preparation & Packing

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What should I pack for my stay at Kairali?

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Essential items:

  • Comfortable, loose-fitting cotton clothing
  • Light shawl or sweater for evenings (especially December-February)
  • Modest swimwear for the pool
  • Walking shoes for nature trails
  • Personal toiletries (we provide basic amenities)
  • Medications and supplements you regularly take
  • Journal for reflections during your stay

For treatments and yoga:

  • Extra sets of loose, cotton clothing (treatments involve oils)
  • Light cotton scarf for meditation
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What clothing is appropriate for treatments?

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Wear light, loose-fitting cotton clothing that can be easily washed. We provide disposable loincloths and bathrobes for treatments. Oil treatments may stain clothing, so bring items you do not mind getting oily.

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Are there laundry facilities available?

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Yes, we offer laundry services at an additional charge. Turnaround time is typically 24 hours.

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Is there a dress code, and what should women bring for treatments?

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Loose-fitting cotton clothing is recommended throughout your stay; a modest swimsuit is fine for the pool. For treatments, we provide disposable loincloths and bathrobes, and oil treatments may stain clothing, so bring items you do not mind getting oily. For anything specific, the patient care team can advise before you travel.

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Insurance & Payment

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Are Ayurvedic treatments covered by insurance?

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Kairali is not currently empanelled with Ayushman Bharat (PM-JAY), CGHS or other government schemes, and we do not offer cashless tie-ups with private insurers. Many patients claim reimbursement afterwards by submitting our invoices and medical documents to their insurer.

We can provide detailed invoices, treatment summaries, prescriptions and admission/discharge notes to support a reimbursement claim, and can guide you on the documents insurers typically ask for. Final approval always depends on your insurer's policy.

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Can you help with insurance documentation?

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Yes. The patient care team provides detailed invoices, treatment summaries and medical certificates that meet the requirements of Indian and international insurers. Let us know your insurance needs when booking so we can prepare the right documentation.

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What payment methods do you accept?

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We accept major credit and debit cards (Visa, Mastercard, American Express), bank transfers, cash (Indian Rupees, Euros or US Dollars) and UPI payments for Indian residents.

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Can I pay in US dollars or euros, and is GST included in the price?

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Yes. Our published rates are quoted in INR, USD and EUR, cash is accepted in Indian Rupees, Euros or US Dollars, and government taxes are included in the published programme and villa fees. Airport/station transfer rates separately state 'inclusive of 5% GST'.

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What is your cancellation and refund policy?

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Standard cancellations: more than 30 days before admission, full refund; 15 to 30 days before admission, 50% of the amount paid is refunded, less applicable transaction fees and taxes; fewer than 15 days before admission, or a change of dates during the stay, no refund. Clinical unsuitability and visa refusal are handled under the specific policies explained below. Contact the team to confirm the applicable arrangement.

See our Cancellation & Refund Policy page.

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Do you offer any discounts (senior citizens, defence personnel, longer stays)?

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Yes, on direct bookings: 5% off for booking 90 days in advance, 5% seasonal discount (April–September), 7% returning-patient discount (10% after five previous stays), and 5% off stays longer than 28 nights. Please ask the patient care team about any other concession.

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For International Patients

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What special considerations do you have for senior patients?

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Routine assistance, such as help walking or travelling by wheelchair between your room and the treatment centre, is available without requiring a dedicated attendant. If you need dedicated nursing or attendant support, this can be arranged at an additional cost based on the level of assistance required. Please share your needs before admission so the team can confirm suitable arrangements and charges.

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What visa requirements should international patients be aware of?

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For Ayurvedic treatment, confirm the appropriate treatment visa category and current requirements through the official Indian visa portal (indianvisaonline.gov.in) or your local Indian consulate before applying. The hospital can provide a supporting letter on request.

We can provide an invitation letter to support your visa application on request.

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What medical support is available during my stay?

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An RMO and 24-hour care are available on-site, following the hospital’s NABH protocols.

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Can you accommodate extended stays for international patients?

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Yes. Stays longer than 28 nights receive a 5% extended-stay discount on direct bookings, per our current rates. International patients often choose longer stays for chronic conditions that need more time to address.

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Can you arrange a taxi from Coimbatore airport late at night?

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Yes, a private transfer from Coimbatore Airport is available at ₹6,775 (MPV) or ₹23,711 (Sedan, premium), one way, valid 1 Oct 2026 – 30 Sep 2027, inclusive of 5% GST. Please confirm your arrival time with the patient care team when booking.

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Do you provide an invitation letter for a medical visa, and what does it contain?

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Yes, we can provide an invitation letter to support a medical visa application, on request. The patient care team will confirm what the letter includes when you request one.

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Can you arrange language support for consultations?

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Please tell us which language you need before admission. Some staff speak languages including Arabic and German. When staff support is unavailable, we can arrange a translator for the first and final consultations, including German or French when required. Translation carries an additional charge that varies; confirm availability and cost with the team in advance.

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After Your Treatment

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How do I continue my Ayurvedic routine after returning home?

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On completing your programme, our physicians provide a personalised follow-up plan for diet and lifestyle, home-remedy recommendations, specific yoga and meditation practices, and herbal formulations you can continue at home (available for purchase). Online follow-up consultations are also available.

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Can I purchase Ayurvedic medicines to take home?

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Yes. Our in-house pharmacy prepares authentic Ayurvedic formulations prescribed by our physicians, and can prepare a supply for you to continue treatment at home.

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Do you offer follow-up consultations after I leave?

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Your care includes four remote follow-up consultations with your treating physician within one year after discharge. Please schedule each appointment with your doctor; consultation dates are not fixed when you leave.

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Will I receive a discharge summary I can give my doctor at home?

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Yes. We can provide admission and discharge notes, along with treatment summaries and prescriptions, that you can give to your doctor at home — the same documents we prepare to support insurance reimbursement claims.

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Additional Resources

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Do you offer educational programmes about Ayurveda?

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Yes. Weekly workshops on Ayurvedic principles and self-care, and Ayurvedic cooking classes, run during your stay. Kairali also runs five training courses for professionals, from a one-day workshop to the 20-day Advanced Ayurveda Lifestyle Consultant & Therapist Training.

See course details on our training programme page.

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Where can I learn more about Ayurveda before my visit?

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Visit our Knowledge Centre for articles on Ayurvedic principles, our books page, and our video gallery for educational videos.

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Do you offer any certification or training programmes for Ayurvedic practitioners?

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Yes. Kairali offers five residential training courses at the hospital:

  • One-Day Ayurveda Workshop (1 day)
  • Three-Day Ayurveda Certificate Program (3 days)
  • Five-Day Intensive Ayurveda Training Program (5 days)
  • Level One Advanced Ayurveda Training Program (10 days)
  • Advanced Ayurveda Lifestyle Consultant & Therapist Training (20 days)

Contact the patient care team for upcoming schedules, or see the training programme page.

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We hope this FAQ answers your questions about treatment at Kairali – The Ayurvedic Healing Village. If you have any further questions or need personal assistance, please contact the patient care team — our physicians are here to help.

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Downloads

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Documents to take away

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Documents from the hospital you may want to keep: the price lists for the Ayurveda packages, the free e-book and the village's fauna booklet.

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PDF · 2.6 MB

Ayurvedic Treatment Programmes & Tariff — INR

Last updated September 2026

Download PDF
PDF · 1.7 MB

Yoga & Meditation Programmes & Tariff — INR

Last updated September 2026

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Daily Admission Tariff — INR

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Outpatient & Day Treatment Rates — INR

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Ayurveda Training Courses & Tariff — INR

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Butterfly Booklet — the fauna of the village

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Last updated September 2026

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  • ◆NABH Certified Hospital
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  • ◆118+ Years Heritage
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  • ◆Individualised Programmes
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  • ◆World Luxury Award Winner
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Not sure which programme fits?

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Share your goal in your own words — the patient care team or an Ayurvedic doctor will point you to the right programme.

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\nFree Doctor Consultation\nWhatsApp Patient Care\nEnquire Now\n
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\n", "logic": "// ahv-faq-search v2026-09-23d — generated by tools/repair-faq-search.mjs (D-20260922-26). Same engine as the header search and the finder.\nclass Component extends DCLogic {\n componentDidMount() {\n // The template never binds ref=\"{{ rootRef }}\" (so the design's own filter never ran in a browser), and the\n // server response carries a prerendered SNAPSHOT of this same markup ([data-ahv-snapshot]) — the live view's\n // nodes are the ones OUTSIDE the snapshot. Retry briefly in case the view is not attached yet.\n let attempts = 0;\n const boot = () => { if (this._init()) return; if (++attempts < 40) this._retry = setTimeout(boot, 100); };\n boot();\n }\n _init() {\n const scope = this.root || document.getElementById('ahv-design-root') || document;\n const live = el => el && !el.closest('[data-ahv-snapshot]');\n const q1 = sel => Array.from(scope.querySelectorAll(sel)).filter(live)[0] || null;\n const qa = sel => Array.from(scope.querySelectorAll(sel)).filter(live);\n const input = q1('[data-filter]');\n const status = q1('[data-status]');\n const clear = q1('[data-clear]');\n const groups = qa('[data-group]');\n const rails = qa('[data-rail]');\n const empty = q1('[data-empty]');\n if (!input || !status || !groups.length) return false;\n const root = { querySelector: sel => q1(sel), querySelectorAll: sel => qa(sel) };\n const esc = s => String(s).replace(/&/g, '&').replace(//g, '>');\n const fold = s => String(s || '').toLowerCase().normalize('NFD').replace(/[\\u0300-\\u036f]/g, '').replace(/[’'`´]/g, '');\n const items = [];\n groups.forEach(g => {\n g._ahvItems = Array.from(g.querySelectorAll('[data-q]'));\n g._ahvItems.forEach((d, i) => {\n if (!d.id) d.id = 'q-' + String(items.length + 1).padStart(2, '0');\n const h = d.querySelector('h3, h2, summary > span:last-child') || d.querySelector('summary');\n d._ahvH = h; d._ahvHtml = h ? h.innerHTML : ''; d._ahvText = h ? h.textContent.trim() : '';\n d._ahvAnswer = (d.textContent || '').replace(d._ahvText, '').replace(/\\s+/g, ' ').trim().slice(0, 1500);\n d._ahvTopic = g.getAttribute('data-label') || '';\n items.push(d);\n });\n });\n const total = items.length, topics = groups.length;\n const sync = d => { const m = d.querySelector('[data-mark]'); if (m) m.textContent = d.open ? '\\u2212' : '+'; };\n items.forEach(d => { sync(d); d.addEventListener('toggle', () => sync(d)); });\n const docs = items.map((d, i) => ({ id: d.id, n: i + 1, topic: d._ahvTopic, q: d._ahvText, a: d._ahvAnswer, kw: [] }));\n let engine = null;\n let deepLinkActive = true;\n const mark = (d, hits) => {\n if (!d._ahvH) return;\n if (!hits || !hits.length) { d._ahvH.innerHTML = d._ahvHtml; return; }\n const words = hits.filter(w => w.length >= 3).sort((a, b) => b.length - a.length).map(w => w.replace(/[.*+?^${}()|[\\]\\\\]/g, '\\\\$&'));\n if (!words.length) { d._ahvH.innerHTML = d._ahvHtml; return; }\n d._ahvH.innerHTML = esc(d._ahvText).replace(new RegExp('(^|[^a-z0-9])(' + words.join('|') + ')', 'ig'), (m, pre, w) => pre + '' + w + '');\n };\n const apply = () => {\n const typed = input.value.trim();\n let ranked = null, corrected = null;\n if (typed.length >= 2) {\n ranked = new Map();\n if (engine) {\n const r = engine.query(typed, { scope: 'faq', limit: 60 });\n r.questions.forEach((x, i) => ranked.set(x.id, { i: i, hits: x.hits }));\n corrected = r.corrected;\n clearTimeout(this._track); this._track = setTimeout(() => { if (window.AHVSearch && window.AHVSearch.track) window.AHVSearch.track('faq', typed, r.questions.length); }, 900);\n } else {\n const words = fold(typed).split(/\\s+/).filter(Boolean);\n items.forEach(d => {\n const hay = fold(d.textContent);\n if (words.every(w => new RegExp('(^|[^a-z0-9])' + w.replace(/[.*+?^${}()|[\\]\\\\]/g, '\\\\$&')).test(hay))) ranked.set(d.id, { i: ranked.size, hits: words });\n });\n }\n }\n const forced = deepLinkActive && location.hash && /^#q-\\d+$/.test(location.hash) ? location.hash.slice(1) : null;\n let hits = 0;\n const open = ranked && ranked.size <= 5;\n groups.forEach(g => {\n const its = g._ahvItems;\n const shown = ranked ? its.filter(d => ranked.has(d.id) || d.id === forced) : its.slice();\n if (ranked) shown.sort((a, b) => (ranked.has(a.id) ? ranked.get(a.id).i : 99) - (ranked.has(b.id) ? ranked.get(b.id).i : 99));\n // ranked order inside the topic; original order when the filter is empty\n (ranked ? shown.concat(its.filter(d => shown.indexOf(d) < 0)) : its).forEach(d => g.appendChild(d));\n its.forEach(d => {\n const on = shown.indexOf(d) >= 0;\n d.style.display = on ? '' : 'none';\n d.open = on && (d.id === forced || (ranked && open));\n mark(d, ranked && on && ranked.has(d.id) ? ranked.get(d.id).hits : null);\n sync(d);\n });\n g.style.display = shown.length ? '' : 'none';\n hits += shown.length;\n });\n rails.forEach(a => { const t = root.querySelector(a.getAttribute('href')); a.style.opacity = (t && t.style.display !== 'none') ? '1' : '0.35'; });\n if (empty) empty.style.display = hits ? 'none' : '';\n if (clear) clear.style.display = typed ? '' : 'none';\n const qn = (n) => n + (n === 1 ? ' question' : ' questions');\n status.textContent = !ranked\n ? 'Showing all ' + total + ' questions in ' + topics + ' topics'\n : hits === 0\n ? 'No question matches \\u201C' + typed + '\\u201D \\u2014 ask us directly:'\n : corrected\n ? 'Showing ' + qn(hits) + ' for \\u201C' + corrected + '\\u201D \\u2014 you typed \\u201C' + typed + '\\u201D'\n : qn(hits) + (hits === 1 ? ' matches ' : ' match ') + '\\u201C' + typed + '\\u201D';\n };\n input.addEventListener('input', () => { deepLinkActive = false; apply(); });\n if (clear) clear.addEventListener('click', () => { deepLinkActive = false; input.value = ''; apply(); input.focus(); });\n // deep links: ?q= pre-fills the filter, #q-NN opens that question\n try {\n const u = new URLSearchParams(location.search);\n if (u.get('q')) input.value = u.get('q').slice(0, 120);\n } catch (e) { /* no URL API */ }\n apply();\n if (location.hash && /^#q-\\d+$/.test(location.hash)) {\n const d = root.querySelector(location.hash);\n if (d) { d.style.scrollMarginTop = '120px'; d.open = true; sync(d); setTimeout(() => { try { d.scrollIntoView({ block: 'start' }); } catch (e) { /* ignore */ } }, 80); }\n }\n if (location.hash === '#downloads') {\n const downloads = root.querySelector('#downloads');\n if (downloads) setTimeout(() => { downloads.style.scrollMarginTop = '120px'; downloads.scrollIntoView({ block: 'start' }); }, 80);\n }\n // the shared engine (public/design/search.js) loads deferred; the index lazily\n let tries = 0;\n this._wait = setInterval(() => {\n if (window.AHVSearch && window.AHVSearch.load) {\n clearInterval(this._wait); this._wait = null;\n window.AHVSearch.load().then(index => {\n const kw = {}; (index.faqs || []).forEach(f => { kw[f.id] = f.kw || []; });\n docs.forEach(x => { x.kw = kw[x.id] || []; });\n engine = window.AHVSearch.createEngine({ classes: index.classes, vocabulary: index.vocabulary, intents: (index.intents || []).filter(i => /^q-/.test(i.target)), programmes: [], pages: [], faqs: docs, ui: index.ui });\n apply();\n }).catch(() => {});\n } else if (++tries > 60) { clearInterval(this._wait); this._wait = null; }\n }, 150);\n return true;\n }\n componentWillUnmount() { if (this._wait) clearInterval(this._wait); if (this._retry) clearTimeout(this._retry); if (this._track) clearTimeout(this._track); }\n renderVals() { return { rootRef: (el) => { this.root = el; } }; }\n}", "props": "{\"$preview\":{\"width\":1440,\"height\":3200}}", "scripts": [] }